Precious Akande

Virtual Executive Assistant | Operations Specialist
Lagos, NG.

About

Highly resourceful and organized Virtual Executive Assistant with over 4 years of experience optimizing operations and communication for CEOs, startup founders, and high-performing teams. Expertly manages complex calendars, streamlines workflows, and ensures critical deadlines are met, as demonstrated by coordinating a CEO's product launch schedule with 100% on-time delivery. Proven ability to transform high-volume inboxes (2,000+ emails) into actionable systems, significantly reducing response times from 2 days to 4 hours, and adept at delivering seamless support across multiple time zones in dynamic, fast-paced environments.

Work

Freelance (Remote)
|

Virtual Executive Assistant & Operations Support

Remote, Global, US

Summary

Provided comprehensive executive and operational support to US & Europe-based CEOs and startup founders, streamlining administrative processes and enhancing productivity across diverse time zones.

Highlights

Coordinated a CEO's busy schedule during a critical product launch, ensuring 100% of deadlines were met and contributing to successful market entry.

Managed daily calendars and scheduled meetings across multiple time zones, coordinating complex travel itineraries across 3 countries for business retreats with no missed connections.

Organized and cleaned high-volume inboxes, processing over 2,000+ emails to reduce clutter and ensure prompt responses, significantly reducing response times from 2 days to 4 hours.

Developed and maintained task trackers using ClickUp and Trello, creating streamlined workflows that enhanced project management and operational efficiency.

Supported a startup founder in launching their online course by managing all backend tasks and communications, facilitating successful program rollout.

12"Baguette
|

Customer Relationship Manager & Executive Assistant

Lagos, Lagos State, Nigeria

Summary

Supervised multi-branch operations and managed customer relations, driving retention and supporting executive alignment for a growing F&B business.

Highlights

Supervised daily operations across 3 branches and liaised with overseas CEOs to ensure strategic alignment and efficient workflow.

Managed comprehensive event logistics and prepared teams for successful product launches and community engagement events.

Responded to over 150+ customer queries monthly, resolving issues and improving customer retention by 25% through effective problem-solving.

Designed impactful business reports, sales summaries, and discount flyers using Canva and Excel to support marketing and sales initiatives.

Certificates

Virtual Assistant Certification

Issued By

ALX

Asana Workflow Specialist Certification

Issued By

Asana

Skills

Office Productivity & Management

Gmail, Outlook, Google Calendar, Google Workspace, Microsoft Office Suite, Calendly.

Project & Task Management

ClickUp, Trello, Asana.

CRM & Communication Tools

Slack, Zoom, Teams, GoHighLevel (GHL).

Social Media & Content Tools

Meta Suite, Buffer, Canva.

File Organization & Cloud Management

Google Drive, Dropbox.

Communication Skills

Written Communication, Verbal Communication.